This Privacy Policy is incorporated into and forms part of our Terms of Use, which sets forth the terms and conditions that you agree to follow when using the Services and which can be found at the bottom of most pages on the website.

Terms of Use

Last update: June 26, 2025

ACCEPTANCE OF TERMS IF YOU DO NOT AGREE TO THESE TERMS OF USE AND OUR PRIVACY POLICY, YOU MAY NOT USE THE WEBSITE.

These Terms of Use (“Terms”) constitute an agreement that includes the privacy policy (“Privacy Policy”) between Call2Recycle Canada Inc. (collectively “Call2Recycle” or “we”) and any user (a “User” or “you”) who uses or accesses Call2Recycle’s websites, services, products and content worldwide, now and in the future (the “Services“).

Call2Recycle reserves the right to update and modify the Services and these Terms of USE at any time. We recommend that you review these Terms of Use from time to time for updates and changes that may affect you. Any use of the Services after such updates and changes signifies your acceptance of them. You can always review the most current version of the Terms of Use and our Privacy Policy by clicking on the “Terms of Use” and “Privacy Policy” links at the bottom of our web pages.

BY ACCESSING, SIGNING UP FOR USING OUR SERVICES, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF USE, INCLUDING OUR PRIVACY POLICY, YOU ARE OF LEGAL AGE OF MAJORITY IN YOUR JURISDICTION OF RESIDENCE TO FORM A BINDING CONTRACT WITH CALL2RECYCLE, AND YOU AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR THE PRIVACY POLICY, THEN YOU MUST NOT ACCESS OR USE THE WEBSITE, OR THE SERVICES IT OFFERS.

TERM
These Terms will remain in full force and effect at all times during your use of the Services.

USER REPRESENTATIONS
User represents and warrants that at the present time, and throughout its use of the Services (i) User is fully authorized to use the Services (ii) User is and will continue to be in compliance with all applicable laws and regulations with respect to its activities related to these Terms, including, but not limited to, laws relating to privacy and intellectual property rights; (iii) User shall not use any robot, spider, scraper, crawler, artificial intelligence, bot or other automated means to access our Website or Services for any purpose without Call2Recycle’s prior express written permission; (iv) User shall not (b)          in any manner violate the terms of use of any third-party website that is linked to the Website, including but not limited to, any third-party social media websites; (v) User shall not (d)       send through the Website unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (vi) User shall not involve, provide, or contribute any false, inaccurate, or misleading information; (vii) User shall not (k)      promote any illegal activity, or advocate, promote, or assist any unlawful act; (viii) User shall not otherwise access or use the Website or Services beyond the scope of the authorizations expressly granted under the Terms of Use; and (ix) if User imports, uploads or provides any information in any software, program or platform provided as part of the Services, User warrants that such information is properly assembled and that User complies with all applicable laws and regulations. User agrees to comply with all Call2Recycle policies and all laws, rules and regulations relating to the use of the Services.

User represents and warrants that they shall only use the Website for your personal and non-commercial use. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.

User further acknowledges that any unauthorized or prohibited use of the Website, Services or Call2Recycle’s or any related third-party intellectual property may subject you to civil liability and criminal prosecution under applicable provincial, territorial, state, and federal law.

TERMINATION OR SUSPENSION

We may terminate your access to and use of the Website, Services and related services at our sole discretion, at any time and without notice to you. If Call2Recycle determines, in its sole discretion, that you are in violation of any provision of these Terms of Use, Call2Recycle may suspend or terminate your use or access to the Website and/or Services without the notice to you. At all times, Call2Recycle shall have the discretion to take such action as Call2Recycle deems necessary, in its sole discretion, to preclude a violation, and Call2Recycle shall not be liable for any damages of any nature suffered by you or a third party resulting from Call2Recycle’s exercise of its rights under these Terms of Use.

As a condition of your access and use of the Website, you agree that you may use the Website only for lawful purposes and in accordance with these Terms of Use. Users are prohibited from attempting to circumvent and from violating the security of the Website.

We reserve the right to decline your access to the Website, including disabling, suspending, or terminating your account, in our sole discretion at any time and from time to time, for any or no reason, including any violation of any provision of these Terms of Use.

We also reserve the right, without provision of notice, to take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Website. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

YOU WAIVE AND HOLD HARMLESS CALL2RECYCLE AND ITS RELATED ENTITIES, AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, SUPPLIERS, OR SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY CALL2RECYCLE AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY EITHER CALL2RECYCLE OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.

Upon any termination, discontinuation or cancellation of services or your account, the following sections will survive: User Representations, License, Privacy, Intellectual Property, User Feedback, No Warranty, No Reliance, Disclaimer of Liability, Indemnification, Waiver, Governing Law.

LICENSE
Call2Recycle grants User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to display on User’s device, print, download and use the content of our Services. The User agrees that all right, title and interest in and to all intellectual property rights in the Services and all modifications, extensions, scripts and other derivative works of the Services provided or developed by Call2Recycle are the exclusive property of Call2Recycle and/or Call2Recycle, Inc. or its licensors. All rights not granted to the User under these Terms shall remain exclusive to Call2Recycle.

PRIVACY

By submitting your personal information and using our Website, you consent to the collection, use, and disclosure of any such information we deem necessary for use of the Website and provision of Services, in compliance with our Privacy Policy , also incorporated into these Terms of Use.

INTELLECTUAL PROPERTY 

The Services may contain copyrighted material, trademarks and other proprietary information, including, but not limited to, third-party material licensed to Call2Recycle, text, software, photos, video, graphics, music and sound, and the entire contents of the Services as a collective work protected by copyright (collectively, the “Content”). Call2Recycle owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content itself. The User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit the Content, in whole or in part. Except as expressly permitted under copyright law, no reproduction, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Call2Recycle and the copyright owner. If copying, redistribution, or publication of copyrighted material is permitted, no change or deletion of author attribution, trademark legend, or copyright notice shall be made.

USER FEEDBACK

We welcome feedback from our Users about their experiences with us and our products and services. If you submit feedback to us, you agree that we can use it without any restriction or compensation to you. Any feedback you provide must be accurate and must not contain offensive, defamatory, or inappropriate language or content. You grant us a perpetual, irrevocable, royalty-free licence to use any content you upload or submit to our Website, including for promotion of our Services and to make available to other users of our Website.

COPYRIGHT DISPUTE POLICY

If you believe that material or content that resides or is accessible on or through Website infringes a copyright, please send a notice of claimed infringement to Call2Recycle, either by email to [email protected] or by mail to:

Communications Department
Call2Recycle Canada, Inc.
100 Sheppard Avenue East Suite 800.
Toronto, ON
M2N 6N5

The notice should contain the following information:

• contact information about the claimant, including name, mailing address, and other particulars required to communicate with the claimant;
• identification of the work or other subject matter to which the claimed infringement relates;
• a description of the claimant’s interest or rights in or to the work or other subject matter;
• identification of the electronic location of the infringing material to which the claimed infringement relates, with sufficient detail so that Call2Recycle is capable of finding and verifying its existence;
• the data and time of the commission of the claimed infringement; and
• any other information that may be prescribed under applicable laws.

The notice may not contain any of the following:

• an offer to settle the claimed infringement;
• a request or demand, made in relation to the claimed infringement, for payment or for personal information;
• any reference, including by way of hyperlink, to such an offer, request, or demand; or
• any other information that may be prescribed under applicable laws or regulations.

If the notice is not compliant with these requirements, Call2Recycle will have no legal or other obligation to take any action in relation to the claimed infringement.

If a proper bona fide infringement notice is received in accordance with this Agreement, it is Call2Recycle’s policy to remove or disable access to the infringing material; notify the user that posted, submitted, or uploaded the subject content that Call2Recycle has removed or disabled access to the material; and where Call2Recycle deems appropriate, discipline repeat offenders, in accordance with applicable laws, by suspending or terminating the offender’s access to or use of the Services, in whole or in part.

THIRD PARTY SERVICES
Call2Recycle may, from time to time, recommend that you consider or use, and activate or provide access to, third party applications, products, services or website links (collectively, “Third Party Services“). These Third Party Services are provided for convenience only and the purchase, access or use of these Third Party Services is solely between you and the applicable Third Party Service Provider (“Third Party Provider“). Any use you make of the Third Party Services offered through the Call2Recycle Services is entirely at your own discretion and responsibility, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third Party Services before using them. In no event will Call2Recycle be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages resulting from any Third Party Service or your contractual relationship with a Third Party Provider. These limitations shall apply even if Call2Recycle has been advised of the possibility of such damages.

NO WARRANTY
CALL2RECYCLE WORKS TO PROTECT THE SERVICES AND KEEP THEM ERROR-FREE, BUT THE USER AGREES TO USE THE SERVICES AT HIS OWN RISK. CALL2RECYCLE PROVIDES THE SERVICES “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESSED, IMPLIED OR STATUTORY, NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN ADDITION, NEITHER CALL2RECYCLE, ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, THIRD PARTY CONTENT PROVIDERS OR CONTRIBUTORS MAKE ANY REPRESENTATION OR WARRANTY AS TO THE RELIABILITY, PERTINENCE, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR PRODUCTS REQUESTED THROUGH THE USE OF THE SERVICES OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALL2RECYCLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE PLATFORM, SERVICES, AND CALL2RECYCLE CONTENT, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WE ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTIES, INCLUDING THIRD PARTIES THAT HELP US PROVIDE THE SERVICES, OR THAT YOU CHOOSE TO USE OR CONTRACT WITH WHEN USING THE SERVICES.

CALL2RECYCLE SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR: (A) LOSS OR DELETION OF, OR FAILURE TO RECEIVE, PROCESS OR STORE ANY USER CONTENT OR OTHER INFORMATION MAINTAINED ON OR TRANSMITTED USING THE WEBSITE OR SERVICES; (B) SOFTWARE, VIRUSES, OR OTHER DESTRUCTIVE, HARMFUL, OR DISRUPTIVE FILES OR PROGRAMS THAT MAY INFECT OR OTHERWISE AFFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY; (C) USER CONTENT OR OTHER INFORMATION POSTED ON THE WEBSITE, OR THROUGH OUR SERVICES, INCLUDING BY THIRD PARTIES; OR (D) THE ACTIONS OF ANY THIRD PARTY.  CALL2RECYCLE DOES NOT REPRESENT OR ENDORSE THE ACCURACY, CURRENTNESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH THE WEBSITE OR SERVICES.  ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION IS AT YOUR SOLE RISK.

DISCLAIMER OF LIABILITY
IN NO EVENT SHALL CALL2RECYCLE OR ITS RESPECTIVE OR AFFILIATE PROVIDERS, OR THE VEHICLE MANUFACTURERS WHO HAVE RETAINED THE SERVICES OF CALL2RECYCLE TO OPERATE THE EV BATTERY RECOVERY PROGRAM, BE LIABLE FOR SPECIFIC, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA OR PROFITS, IN ANY ACTION FOR CONTRACTUAL, EXTRA-CONTRACTUAL OR OTHER CIVIL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES BY THE USER, EXCEPT IN THE CASE OF INTENTIONAL OR GROSS NEGLIGENCE.

To the maximum extent permitted by law, you also agree that you will not seek to hold Call2Recyckle and its affiliates liable:

• directly or indirectly in contract, tort, equity or otherwise for any damage (including direct, indirect, incidental, consequential, special, punitive, exemplary and aggravated damages and damages for loss of use, profits or revenue) or other remedy whatsoever in connection with the Website or Services; and

• to you or anyone else for any loss or damage, however caused which may be directly or indirectly suffered in connection with websites of other entities that are hyperlinked from the Website or Services.
  
  

Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, and in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

NO RELIANCE

The content on Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date. Your use of the Website is at your own risk and neither Call2Recycle nor its related entities, and their respective directors, officers, employees, agents, service providers, contractors, suppliers, or successors have any responsibility or liability whatsoever for your use of this Website.

The Website may include content provided by third parties, including from other users. All statements and/or opinions expressed in any such third-party content, other than the content provided by Call2Recycle, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of Call2Recycle. Neither Call2Recycle nor its related entities, and their respective directors, officers, employees, agents, service providers, contractors, suppliers, or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.

INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Call2Recycle, its related entities, and their respective directors, officers, employees, agents, service providers, contractors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your breach of these Terms of Use, your use of the Website, and/or your violation of any law or the rights of such third party. Call2Recycle reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.  You agree not to settle any matter without the prior written consent of Call2Recycle.  Call2Recycle will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

SEVERABILITY, ENTIRE AGREEMENT AND TITLES

If any one or more of the provisions of these Terms are found by a court of competent jurisdiction to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions of these Terms shall not be affected. These Terms constitute the entire understanding and agreement between the parties with respect to the subject matter hereof and supersede all prior written, electronic or oral communications, representations, agreements or understandings between the parties with respect thereto. The headings in these Terms are inserted for convenience of reference only and shall in no way affect the meaning or scope of these provision

WAIVER

No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms of Use operates, or may be construed, as a waiver thereof; and no single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

ACCESSIBILITY

Call2Recycle is committed to ensuring that the Website and Services remain accessible to all individuals, regardless of disability.  Call2Recycle will take reasonable steps to ensure that the Website and Services meet common industry standards for accessibility and materially comply with the requirements of the Accessibility for Ontarians with Disabilities Act (“AODA”), and other applicable legislation.  If you have any suggestions about improvements Call2Recycle can make to enhance the accessibility of the Website or Services, please contact us at [email protected].

GOVERNING LAW
These Terms shall be construed in accordance with the laws applicable in the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law rules. The User agrees that any dispute or controversy arising out of or relating to these Terms shall be settled exclusively by arbitration/the courts of justice having jurisdiction in Toronto, Canada.